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Marketing Glossary

What is CRO?

Conversion Rate Optimization

CRO (Conversion Rate Optimization) is the practice of increasing the share of visitors who take a desired action (request a quote, call, or buy) without needing more traffic. It combines analytics (finding where visitors drop off), user psychology (clear offers, trust signals, less friction), and testing (A/B experiments on headlines, forms, and layouts). Because CRO multiplies the value of every visitor you already pay for, it often delivers a better return than simply buying more ads. A 50% lift in conversion rate is the same as cutting your cost per lead by a third.