1. Agreement
By engaging Angarum Media (“Angarum”, “we”, “us”) for services or by using the website at angarummedia.com, you (“Client”) agree to these Terms of Service. Specific engagements may also be governed by a separate Statement of Work or Master Services Agreement, which prevails over these terms where they conflict.
2. Services
Angarum provides digital marketing, brand identity, and creative direction services as described on this website and detailed per engagement in a Statement of Work. Specific deliverables, timelines, and pricing are defined per project.
2.1 Service availability
Angarum may modify, suspend, or discontinue any service at any time with reasonable notice to active clients. Where a service is discontinued mid-engagement, we will work with the Client to transition responsibilities or refund unearned fees.
2.2 Client responsibilities
- Provide accurate information, timely feedback, and access to required accounts and platforms.
- Pay invoices according to agreed terms.
- Comply with applicable laws and platform terms of service (Google, Meta, TikTok, LinkedIn, Microsoft, etc.).
3. Payment
3.1 Fees
Service fees are set out in the relevant Statement of Work or quoted at engagement start. Anchor prices published on this website are accurate for most engagements; the final fee is confirmed in writing per project.
3.2 Ad spend
Advertising spend on third-party platforms (Google Ads, Meta, TikTok, LinkedIn, Microsoft Advertising, etc.) is billed directly to the Client's accounts. Angarum takes zero markup, commission, or rebate on ad spend.
3.3 Invoicing
Invoices are issued on the 1st of each calendar month, due net-15. Late payments may incur a 1.5% monthly interest charge. Persistent non-payment (more than 30 days overdue) may result in suspension of services.
3.4 Payment methods
Interac e-Transfer, ACH/EFT bank transfer, credit card (3% surcharge), and wire (for international clients). Default invoice currency is CAD; USD invoicing available on request for US clients.
3.5 Refunds
Work completed and delivered is not refundable. Unstarted work covered by a paid retainer can be refunded pro-rata on engagement termination.
4. Intellectual Property
4.1 Client ownership
On full payment of invoices for a deliverable, all intellectual property rights in the deliverable transfer to the Client. This includes brand assets (logos, identity files, brand books), creative work (ad creative, video, photography commissioned by Angarum), website content, and any documentation produced under the engagement.
4.2 Platform accounts
The Client owns and is the registered holder of all platform accounts (Google Ads, Google Business Profile, Meta Business Suite, etc.) used for the engagement. Angarum acts as a manager on these accounts only.
4.3 Angarum IP
Angarum retains ownership of: pre-existing tools, frameworks, and methodologies; general know-how and processes; and the website at angarummedia.com.
4.4 Portfolio rights
Subject to NDA and confidentiality terms, Angarum reserves the right to display completed work in its portfolio and case studies. Where confidentiality applies, identifying details will be withheld.
5. Confidentiality
Both parties agree to keep confidential any non-public information shared during the engagement, including business plans, customer data, financial information, and proprietary processes. This obligation survives termination of the engagement for three years.
6. Liability
Angarum's aggregate liability under any engagement is limited to the fees paid by the Client to Angarum in the three months immediately preceding the event giving rise to the claim. Angarum is not liable for indirect, incidental, special, or consequential damages, including loss of profit, revenue, or data.
Nothing in these terms limits or excludes liability for: (a) death or personal injury caused by negligence; (b) fraud or fraudulent misrepresentation; or (c) any other liability that cannot be limited under applicable law.
7. Termination
7.1 Termination by either party
Either party may terminate an engagement on 30 days' written notice. Fees for work completed up to the termination date remain payable.
7.2 Termination for breach
Either party may terminate immediately if the other party commits a material breach not remedied within 14 days of written notice.
7.3 Effect of termination
On termination, Angarum will (a) deliver all work-in-progress to the Client, (b) transfer or release access to all Client-owned platform accounts, and (c) issue a final invoice for any unpaid fees.
8. Warranties & Disclaimers
Angarum warrants that services will be performed with reasonable care and skill consistent with industry standards. Beyond this, services are provided “as is”. Angarum does not warrant specific marketing results. Outcomes depend on factors beyond our control (market conditions, competitor activity, platform algorithm changes, Client implementation).
9. Governing Law & Jurisdiction
These Terms are governed by the laws of the Province of British Columbia and the federal laws of Canada applicable therein. Any dispute arising out of or in connection with these Terms or any engagement shall be subject to the exclusive jurisdiction of the courts of British Columbia, Vancouver Registry.
The parties will first attempt to resolve any dispute through good-faith negotiation. If unresolved within 30 days, the parties may pursue mediation in Vancouver, BC before resorting to litigation.
10. Contact
Questions about these Terms:
Angarum Media
Vancouver, BC, Canada
Email: info@angarummedia.com
Phone: (672) 500-4444
These Terms may be updated periodically. Material changes will be notified to active clients in advance. The current version is always available at angarummedia.com/terms-of-service/.